Shipping & returns

Last updated: October 18, 2026

Yarndogs ships to the United States. Orders are processed in 1–2 business days. Standard transit is 2–4 business days after processing, for an expected total of 3–6 business days. Business-day estimates exclude weekends and U.S. holidays and are estimates, not guarantees.

Rates and the $70 condition

Standard shipping costs $8.00 and Express shipping costs $15.00 in USD. Orders totaling at least $70.00 qualify for free Standard shipping when evaluated at checkout. Checkout is the source of the rate available for your destination and order. Product prices do not include taxes; applicable taxes and the available shipping charge appear before you place an order.

Tracking and delivery

When a carrier tracking link is available, it is sent with the shipping update. If a package appears delayed, lost, or damaged, email support@yarndogs.com with your order number and delivery address.

Address changes, delays, and cancellation

Email as soon as possible for an address correction or cancellation request. Once fulfillment or carrier handoff begins, a change or cancellation may not be possible. If we cannot ship within the estimate, we will contact you with a new expected date. If the new date does not work or we cannot fulfill the order, we will offer cancellation and a timely refund as required by applicable law.

Returns summary

Within 30 calendar days after delivery, an unused and undamaged item with its original accessories may qualify for a return. Contact us before sending anything back; qualifying returns use a Yarndogs-paid prepaid label and have no restocking fee. Damaged, defective, wrong, missing, or materially mismatched items are reviewed separately and retain applicable legal remedies. Yarndogs does not offer exchanges through this policy. After receipt and inspection, the refund is initiated to the original payment method within 10 calendar days; banks or payment providers may need additional posting time.

Read the Shipping policy and Refund and returns policy.